Care through a new lens: a look at oncology

Care through a new lens: a look at oncology

Last week, Jon talked about how health systems can, and must, see virtual care as a part of their long term success. Virtual care isn’t a temporary fix—it’s a longstanding solution.  But what does that solution actually look like in practice? For some, this can be...
Recouping Revenue with Virtual Care

Recouping Revenue with Virtual Care

Over the past few weeks, I’ve been thinking a lot about what the rest of 2020 will look like for healthcare. Right now, health systems have the opportunity to make virtual care a part of their success story, instead of just using it as a COVID-19 band-aid.  Here are...
Is History Repeating Itself?

Is History Repeating Itself?

In the early days of the crisis, most citizens followed the health authorities’ rules, including the orders to don masks. As the epidemic retreated, however, resistance rose.” No, that’s not a modern news headline, interview excerpt, or social media...
Bridging the Gap for Patients Seeking Care

Bridging the Gap for Patients Seeking Care

With patient experience at the heart of what we do, we know it’s important to provide simple, efficient ways for patients to access care.  As much as virtual care is a part of our daily thinking, that was not the case for a large percentage of Americans. Or it wasn’t...
What healthcare can learn from online banking

What healthcare can learn from online banking

A couple weeks ago, Jon spoke to one of the big questions he had been hearing around telemedicine and COVID-19. In the weeks since Jon’s blog, another big question has continued to dominate the national dialogue. Below, I give you my take. Is this just a flash in the...