With patient experience at the heart of what we do, we know it’s important to provide simple, efficient ways for patients to access care. As much as virtual care is a part of our daily thinking, that was not the case for a large percentage of Americans. Or it wasn’t until about 10 weeks ago. So now that people across the US have been introduced to virtual care, how do they access it?
As patients, local governments, and national task forces struggle to find an efficient way to provide virtual care direction and options to our country, we’ve taken action.
We partnered with local health systems across the country and stood up: Zipnosis.com/FindCare
Our Find Care landing page offers a database to connect patients who may be new to virtual care with Zipnosis powered health systems close to their home. To put this in perspective, today, our network of providers can handle 1.1M visits a week—making Zipnosis the highest capacity virtual care provider in the country.
Here’s a look at how we’ve become the highest capacity virtual care provider:
- Zipnosis powers the virtual visits for 51 health systems across the country.
- We trained 1,427 new providers on the Zipnosis platform in the first month of the outbreak. Training a new provider on the platform takes less than an hour.
- Our average wait time in March was about 10 minutes—compared to the 22 hour wait times of other telemedicine providers.
It’s never been more important to give patients access to virtual care through their local health system who can give them localized care information. Patients want familiarity, comfort, empathy, and continuity should they need to be seen in person after their virtual care visit. From COVID-19 to conjunctivitis, Zipnosis gives patients access to localized virtual care.