Posts

What Does Access Really Mean?

Value-Based Care: It’s Here and Virtual Care is Part of the Equation

Solving the Patient Engagement Puzzle with Virtual Care

By Kevin L. Smith, DNP, FNP, FAANP
Virtual care offers a fresh way to connect with patients and adapt services to meet patient needs.

Resources

Calculator: Patient Leakage

Offering Virtual Care to the Marketplace

  • Offering virtual care can help you capture more patient visits and prevent visits from leaking out of your health system, directly impacting your bottom line. Answer a few easy questions and find out how much your health system could be leaving on the table.
  • Logic

    Back End Calculations

Calculator: Cost Shift Revenue

Offering Virtual Care to Covered Populations

Webinar: How to Get Virtual Care Right the First Time with Bryan Health

Webinar: How to Get Virtual Care Right the First Time with Bryan Health

Overview

Learn how a leading health system successfully launched and took their virtual care service to market. Dr. Brian Bossard and Andy Whitney from Bryan Telemedicine, the virtual care arm of Bryan Health, share their first-hand experience selecting and launching their virtual care service line. They provide insight into the differences between virtual care solutions, best practices for bringing a virtual care service to market, and how virtual care can improve patient acquisition.

Topics

  • About Zipnosis
  • About Bryan Telemedicine
  • Why choose virtual care?
  • Selecting a virtual care partner
  • Launch plan and roll-out of the virtual care service line
  • Results
  • What’s next for Bryan Health
  • Questions

Download the Webinar

    (Don't worry–we hate spam, and won't send too many emails.)

Key Takeaways

  • Bryan Health implemented virtual care with Zipnosis to increase access to care, attract new patients, use staff and resources more efficiently, and improve clinical quality.
  • In 2016, 27% of patients who used the virtual care service were new to the Bryan Health system, and average clinician work time for a virtual visit was just 2 minutes.
  • From November 2016 to February 2017, total patient encounters increased 41%.
  • Post-visit surveys indicated that 68% of patients who used the virtual care service would have sought care outside the Bryan Health system if it was not an option.

Speakers

jon-pearce-zipnosisJon Pearce, CEO, Zipnosis

Kevin Smith - Zipnosis Chief Clinical OfficerKevin Smith, Chief Clinical Officer, Zipnosis

Brian Bossard Bryan TelemedicineDr. Brian Bossard, President, Bryan Telemedicine

Andy Whitney Bryan TelemedicineAndy Whitney, Director of Telemedicine Services, Bryan Telemedicine

White Paper: Patient Acquisition Provides Sustainable Financial Model for Virtual Care

White Paper: Patient Acquisition Provides Sustainable Financial Model for Virtual Care

Overview

In today’s landscape, non-profit and public healthcare organizations, which include the majority of community hospitals, are facing a negative economic outlook. As such, demonstrating the financial impact for new service lines is increasingly critical.

MultiCare offers virtual visits using two distinct platforms under the name MultiCare Virtual Care: an asynchronous online patient interview powered by Zipnosis, and a direct-to-video service.

Key Takeaways

  • Out of a cohort of 304 people who had not received any care from MultiCare Health System in the 24 months prior to their virtual visit, more than 30% converted to a health system patient by seeking care at a MultiCare facility within 12 months of their virtual visit.
  • These conversions resulted in over $2,300 of new gross charges per converted patient, totaling almost $240,000 over the course of the study.

Download the White Paper

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Webinar: Launching and Scaling Virtual Care with Ascension Wisconsin

Webinar: Launching and Scaling Virtual Care with Ascension Wisconsin

Overview

William Brazeau, Virtual Care System Director at Ascension Wisconsin, shares their first-hand experience launching and strategically growing their virtual care service line. William provides insight into why and how Ascension Wisconsin launched virtual care, optimization of their virtual care service offering, and their virtual care service results.

Topics

  • About Zipnosis
  • About Ascension Wisconsin
  • Strategize: why virtual care?
  • Launch strategy and go to market
  • Optimize to serve growth and scaling objectives
  • Measure impact with results and reporting
  • Questions

Key Takeaways

  • Virtual care was a low-cost expansion option for Ascension Wisconsin to meet customer needs, while also positioning the health system as a first-mover in northeast Wisconsin.
  • Zipnosis and Ascension Wisconsin rolled out their virtual care service line in just 60 days.

Download the Webinar

    (Don't worry–we hate spam, and won't send too many emails.)

  • On average, patients receive a diagnosis within 10 minutes, and clinicians spend less than 2 minutes per visit.
  • 86% of virtual care patients say they would recommend the service to a friend.

Speakers

jon-pearce-zipnosis

Jon Pearce, CEO, Zipnosis

William Brazeau Ascension WisconsinWilliam Brazeau, Virtual Care Program Director, Ascension Wisconsin