Blair Lober, CRNP, wanted to serve more patients and grow her practice, Coastal Health & Wellness, but she was limited by her previous telemedicine platform provider. Lober found prior platforms decreased her productivity by collecting incomplete patient symptom information, requiring unnecessary documentation. This ultimately resulted in patients needing additional follow-up care. Between reviewing the visit, copying the information to her EMR, reviewing medical history, and manually assembling SOAP-style notes from the patient’s intake form, Lober estimates she spent 20-30 minutes per visit doing clerical work alongside a required video visit with each patient.
By leveraging Zipnosis’ intelligent adaptive interviews and clinical documentation automation suite, Lober grew her revenue enough to hire additional staff, pursue her doctorate degree, and spend more time with her family while increasing the profitability of her practice.
- 9.8x increase in clinical capacity
- $355k+ incremental revenue in just over 6 months
- 2+ new state expansions
- 105% increase in completed virtual visits
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