It goes without saying, COVID-19 has completely altered the way in which healthcare is delivered. After patients have experienced all the simple, efficient ways to access care during the pandemic, there’s no going back to the way things were before.
A new standard of care has emerged for the consumer. Health systems need to be able to provide effective trusted, and reliable care—both in-person and virtually.
This new guide from Zipnosis was created to help health systems better understand consumerism in healthcare, and to start seeing their patients as what they really are—consumers.
This guide highlights:
- Healthcare consumer values
- The cost of patient leakage and acquisition
- The new evolution of care
Want to learn more? Fill out this form and we’ll send you a copy.