Case Study: Bryan Health Meets Demand for Virtual Care Without Sacrificing Quality


In this case study, Bryan Health, a non-profit, award-winning health system in Nebraska, achieves its objectives to provide more accessible care for its patients, acquire more patients, and ensure continuity of care.

Key Takeaways

  • Zipnosis maintains continuity of care with its platform that routes patients to the most appropriate level of care with access points such as the online adaptive interview and phone/video consultation.
  • Bryan Health, along with the Zipnosis account team, ensured the effectiveness of Zipnosis with the Statnosis analytics platform to measure KPIs like antibiotic prescription rates.
  • In the first year after implementation, Bryan Health realized a 27% growth in patient acquisition, found that 68% of patients who used a virtual visit would have sought care elsewhere if it wasn’t an option, and determined that physician work time needed for a diagnosis was only 2 minutes and 5 seconds.