The Virtual Care Insider

Ridgeview Medical Center Brings Care To Consumers’ Fingertips

in Press Release

Zipnosis Team

Zipnosis Team
February 15, 2017

WACONIA, Minn., Feb., 14, 2017 /PRNewswire/ — Ridgeview Medical Center is making care more convenient with the launch of RidgevieweCare – an online diagnosis and treatment service that connects customers with trusted Ridgeview providers.

RidgevieweCare is powered by Zipnosis, the first virtual care company enabling leading health systems to launch virtual care service lines staffed by their own clinicians. Using evidence-based online adaptive interviews, patients can seek care from their smartphones, tablets or computers. Patients can be treated virtually for more than 12 common health conditions including allergies, cold and flu, pinkeye, sinusitis, urinary tract infection and minor skin conditions – all for a $35 fee payable by credit, debit or health savings card.

Meeting the needs of today’s patient

“Our goal is to provide a seamless, online experience for today’s busy healthcare consumer,” said Michael Phelps, Chief Operating Officer at Ridgeview Medical Center. “With RidgevieweCare, patients can connect with a trusted Ridgeview provider to receive care at the time and place that is convenient for them.”

After logging on to RidgevieweCare, customers complete a brief online interview through which they will enter symptom and health history information. Once a patient’s symptoms are recorded, a Ridgeview clinician reviews them and responds with a diagnosis and treatment plan. If medication is appropriate, prescriptions are electronically sent to the customer’s preferred pharmacy for pick-up. RidgevieweCare can be used at any time of day, and Ridgeview providers will respond within one hour between 8 a.m. and 8 p.m. weekdays, and 8 a.m. and 5 p.m. weekends.

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