Mission Health

Mission Health’s virtual care success lies in EHR, telehealth integrated workflow

Since it launched its virtual care telemedicine program in October 2016, Mission Health in Asheville, North Carolina, has completed 1,200 patient visits. In November 2017, the provider organization saw its highest overall use with 178 total visits; 155 of those were treated via its Mission Virtual Clinic program and 23 were triaged out for additional evaluation and treatment.

“Since July 2017, we have seen steady growth in the use of Mission Virtual Clinic,” said Steve North, MD, clinical director, Mission Virtual Clinic, and a family physician at Mission Health.

The provider organization uses Cerner for its EHR and Zipnosis for telemedicine.

“I believe this growth is due to a combination of increased marketing to the community, increased community acceptance of the care delivery, and increased provider acceptance resulting in fewer referrals out,” said North.

Mission Health now is recommending Mission Virtual Clinic in combination with its primary care practices, North added. Read more.