Healthcare is undergoing a sea change. The rise of healthcare consumerism, current and projected physician shortages, and the transition to value-based care are making necessary a shift in how care is delivered. Patients require greater convenience and transparent costs, providers need to be able to safely and effectively care for more patients, and health systems need to better manage populations as they take on greater risk.
To solve for these challenges, health systems are embracing virtual care and telemedicine technologies. But many health system leaders find themselves in new territory when evaluating virtual care solutions and launching the service. After nearly 10 years in the virtual care industry, I’ve seen how this situation can invite error and, over the years, have found these five mistakes are some of the most common. The good news — they’re avoidable. Read more.