The industry of telemedicine is at a tipping point, expanding far beyond interactions between physicians and patients into entirely new ways to deliver healthcare and practice medicine.
In recognition of this phenomenon, Phoenix-based Banner Health, a trendsetter with a robust history employing this technology, will scrap the term telemedicine in the future and employ the expression virtual health.
“For me, the word telehealth means it has a video component,” says Deborah Dahl, vice president of patient care innovation at Banner Health. “Virtual health may have video, but it also could include artificial intelligence, apps, and chatbots,” along with other technologies, she says.
These resources are extending the value and relevance of telemedicine by addressing the quadruple aim to improve population health, enhance the patient experience, reduce costs, and increase provider satisfaction. Read more.