What is virtual care?
Virtual care is a way of connecting patients and providers to support safe, effective online diagnosis and treatment. But virtual care is also more than that – it’s the next step in the care continuum. Where traditional telemedicine focused exclusively on patient access, virtual care moves further, supporting both access and health systems’ business needs, including operational efficiency, demonstrable clinical quality, and clearly defined return on investment.
What is an online adaptive interview?
The online adaptive interview is the core of our platform. Most simply, the online adaptive interview is a smart system that uses branching logic to collect patient data. Built on a foundation of national best practices by a team of medical professionals, the online adaptive interview asks patients the same questions as a clinician in an in-person setting, gathering accurate patient data and collating it into a comprehensive clinical note, enabling providers to review symptom information and make an accurate, guideline-adherent diagnosis.
Who are your customers?
We are proud to serve more than 25 leading health systems across the country. Our clients run the gamut from large, multi-state health systems to major academic medical centers to local and regional integrated health systems.
Is the virtual care platform HIPAA-compliant?
Absolutely. We take security and compliance very seriously. The Zipnosis platform is HIPAA-compliant, and our employees undergo comprehensive HIPAA training.
How much does Zipnosis cost?
As a software-as-a-service (SaaS) company, the Zipnosis platform is priced on a monthly licensing model. We tailor pricing to individual health systems based on their unique needs. Contact us to speak with a virtual care expert who can provide specific information for your health system.
Do you have an outsourced clinical network?
Yes. Our health system partners can leverage our network to provide high quality, outsourced clinical services. Most clients, however, find that they receive the greatest benefit by launching Zipnosis with internal clinicians. This is possible because of the efficiency provided by our online adaptive interview, which enables providers to treat patients in approximately 2 minutes. Visit our clinical network page for more information.
How does Zipnosis integrate with our current IT systems?
The Zipnosis platform interoperates seamlessly with your current IT systems. We offer integration with your EMR/EHR, patient portal, scheduling system, labs, and more. Visit our platform page for more information on our integration capabilities.
Do you facilitate claims processing?
Yes, we support claims processing by integrating with your claims and billing software. Our ZipGroup functionality offers further claims management capabilities by giving you the ability to link patients with specific health plans, either through a flat file or PokitDok integration.
How does implementation work? How much time will this take?
Our standard implementation takes just 60 days. Clients are assigned a dedicated account manager who is responsible for facilitating a smooth launch and working with you to scale your virtual care service over time. Essentially, your virtual care partner.
How do patients and clinicians access Zipnosis? What hardware do you require? Do you have a mobile App?
We make access easy – for patients and clinicians. Zipnosis is a web-based application, meaning patients and clinicians can access the platform from any web-enabled device: smartphone, tablet, or computer.
Can I incorporate Zipnosis virtual care into my existing health systems app?
We offer a robust suite of APIs, enabling you to easily embed the Zipnosis platform within your own mobile app.