Keeping Patients Healthy In the Face of COVID-19
As we adjust to a new reality, we continue to need new ways to care for our communities while also keeping them safe. Zipnosis healthcare on-demand offers safer, more efficient options to access care.
How we’ve responded to keep patients safe through COVID-19…
Unique Clinical Content
When the CDC encouraged the use of telehealth to combat COVID-19, the Zipnosis team took immediate action and implemented a COVID-19 protocol and unique screener.
Rising With the Tides
As COVID-19 began to spread across the country we saw a 36x increase in utilization on our platform alone.
Reducing Clinical Burden
Despite the rapid increase in patient volumes, we kept up. Our clinical work time for the first month of the pandemic averaged just over 4 minutes.
Keeping Wait Times Down
While other telemedicine networks struggled with 22 HOUR wait times, the average wait time for a Zipnosis visit was only 10 minutes.
%
INCREASE IN OVERALL PLATFORM UTILIZATION
MINUTE MEDIAN CLINICAL WORK TIME
MINUTE MEDIAN WAIT TIME
Re-engage and Book Patients
Health systems need to recoup revenue lost during COVID-19. Their patients need to feel safe accessing care. Together, Zipnosis + Upfront will deliver proactive, trustworthy, and continuous communication to your patients, while guiding them to the best mode of care for their needs and comfort level—whether that is in-person or a virtual visit.
Re-engage and Book Patients
Health systems need to recoup revenue lost during COVID-19. Their patients need to feel safe accessing care. Together, Zipnosis + Upfront will deliver proactive, trustworthy, and continuous communication to your patients, while guiding them to the best mode of care for their needs and comfort level—whether that is in-person or a virtual visit.
Find Care
Patient experience is at the heart of what we do. Now more than ever, it is crucial we provide simple, efficient ways for patients to access care. That’s why we’ve created our Zipnosis.com/FindCare landing page as a resource to connect patients new to virtual care with health systems close to home.
Insights & Learnings: Providing Care Through COVID-19
Recovering revenue with patient engagement
Last month on our blog we talked about how implementing a virtual care solution can help recover revenue lost due to COVID-19. Many people have delayed annual visits and elective procedures while also avoiding care for acute needs. This shift has caused significant...
Care through a new lens: a look at oncology
Last week, Jon talked about how health systems can, and must, see virtual care as a part of their long term success. Virtual care isn’t a temporary fix—it’s a longstanding solution. But what does that solution actually look like in practice? For some, this can be...
Recouping Revenue with Virtual Care
Over the past few weeks, I’ve been thinking a lot about what the rest of 2020 will look like for healthcare. Right now, health systems have the opportunity to make virtual care a part of their success story, instead of just using it as a COVID-19 band-aid. Here are...
Let’s partner on a solution
through COVID-19 and beyond.
Let’s partner on a solution through COVID-19 and beyond.
WORK WITH ZIPNOSIS
Media Inquiries
The Zipnosis executive team is available for media interviews.
Jon Pearce
Chief Executive Officer
Lisa Ide, MD
Chief Medical Officer
Catherine Murphy
Chief Operating Officer
Reach out to Shaina Heberden, Director of Marketing Communications, below:
“1000+ virtual visits for one MultiCare provider in a week is remarkable at face value–but it is even more awe-inspiring when you consider that one provider was able to keep over one-thousand patients out of the ED.
When multiplied across all of our providers, not just this one, then again over all the health systems Zipnosis work with, you’re looking at some extraordinary results and significant and far reaching benefits. All of this is possible because we can assess and treat patients in the Zipnosis asynchronous platform. Ben Chao and I are so thankful to the entire Zipnosis team that has worked around the clock for us so that we can do the same for our patients, our health system, and our entire community.”
STEPHANIE COWAN — Clinical Director, Virtual Care
MULTICARE HEALTH SYSTEM
“Thanks for all you and your team are doing. It is truly amazing and making such a difference in our ability to flatten the curve and take care of our patients. I can’t tell you how many times our incident command teams have said something along the lines of ‘Thank goodness for Zipnosis.'”
LAURA MENDYK — Medical Director
SSM HEALTH
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