Webinar: Delivering Compliance and Integration for Virtual Care Solutions

AWS Webinar: Delivering Compliance and Integration for Virtual Care Solutions

In 2013 Zipnosis pivoted from being B2C virtual care provider to being a B2B software as a service company, providing our white labeled virtual care platform to health systems nationwide. With the change we needed to quickly address interoperability and security (two critical requirements for health systems).

Listen to this webinar in which Zipnosis’ Sr. Director of Product and Engineering, Derek Rockwell, speaks to our interoperability journey with partner Datica. You’ll hear how we scaled over larger health systems and adapted as interoperability in the emerging field of virtual care evolved.

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Webinar: Top Virtual Care Trends for 2019

ATA Webinar: Top Virtual Care Trends for 2019

We are proud to offer the Top Virtual Care Trends for 2019 Webinar, hosted in partnership with the American Telemedicine Association.

In this webinar, Zipnosis CEO and ATA Chair Jon Pearce identifies the key business, technology, and clinical findings from the On-Demand Virtual Care Benchmark Survey Report, discuss what they mean for virtual care in 2019, and host an open discussion about the research. Key callouts include:

  • Virtual care is growing fast: 96.4% of respondents plan to expand their virtual care program within the next 12 months
  • Health systems are recognizing patients as consumers: a great patient experience is the top priority for 64% of our respondents’ virtual care programs
  • Multiple modes of care is essential: 67% of respondents say they have plans to expand offered modes of care

Gain insights into where healthcare decision-makers are investing with Zipnosis.

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Webinar: How to Get Virtual Care Right the First Time with Bryan Health

Webinar: How to Get Virtual Care Right the First Time with Bryan Health

Overview

Learn how a leading health system successfully launched and took their virtual care service to market. Dr. Brian Bossard and Andy Whitney from Bryan Telemedicine, the virtual care arm of Bryan Health, share their first-hand experience selecting and launching their virtual care service line. They provide insight into the differences between virtual care solutions, best practices for bringing a virtual care service to market, and how virtual care can improve patient acquisition.

Topics

  • About Zipnosis
  • About Bryan Telemedicine
  • Why choose virtual care?
  • Selecting a virtual care partner
  • Launch plan and roll-out of the virtual care service line
  • Results
  • What’s next for Bryan Health
  • Questions

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Key Takeaways

  • Bryan Health implemented virtual care with Zipnosis to increase access to care, attract new patients, use staff and resources more efficiently, and improve clinical quality.
  • In 2016, 27% of patients who used the virtual care service were new to the Bryan Health system, and average clinician work time for a virtual visit was just 2 minutes.
  • From November 2016 to February 2017, total patient encounters increased 41%.
  • Post-visit surveys indicated that 68% of patients who used the virtual care service would have sought care outside the Bryan Health system if it was not an option.

Speakers

jon-pearce-zipnosisJon Pearce, CEO, Zipnosis

Kevin Smith - Zipnosis Chief Clinical OfficerKevin Smith, Chief Clinical Officer, Zipnosis

Brian Bossard Bryan TelemedicineDr. Brian Bossard, President, Bryan Telemedicine

Andy Whitney Bryan TelemedicineAndy Whitney, Director of Telemedicine Services, Bryan Telemedicine

Webinar: Virtual Care – Where Patient Access Meets Patient Acquisition with MultiCare Health System

Webinar: Virtual Care – Where Patient Access Meets Patient Acquisition with MultiCare Health System

Overview

MultiCare Health System and Zipnosis explore how virtual care is impacting patient acquisition. Emily Yu, Director of Retail Clinics and Virtual Health, shares the results of a study that demonstrates virtual care’s utility as a patient acquisition channel. In this webinar, you will learn why patient acquisition is a useful success measure for virtual care, how patient panel growth and market share are linked, and the value of virtual care as a patient acquisition channel.

Topics

  • About Zipnosis
  • About MultiCare Health System
  • Virtual care service overview
  • Patient acquisition study: background, structure, results, implications
  • Final thoughts & questions

Key Takeaways

  • MultiCare projected a 201.7% increase in year-over-year growth in virtual care visits from 2017-2018.

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  • Virtual care users are 3 times more likely to become long-term health system patients than non-virtual care users.
  • MultiCare acquired 777 new virtual care users from December 2015 to March 2017. Of these 777 patients, 42% received in-person care within 12 months of their virtual visit.
  • These conversions resulted in an average annual revenue increase of over $3,000 per converted patient.

Speakers

Emily Yu MultiCareEmily Yu, Director of Retail Clinics and Virtual Health, MultiCare Health System

jon-pearce-zipnosisJon Pearce, CEO, Zipnosis

Holly Scholl headshot ZipnosisHolly Scholl, Customer Success Executive, Zipnosis

Webinar: The Business Care for Investing in Virtual Care with Carrot Health

Webinar: The Business Case for Investing in Virtual Care with Carrot Health

Overview

New research demonstrates how virtual care adds significant incremental revenue to a health systems’ bottom line. You’ll gain in-depth insights into new research demonstrating the downstream revenue impacts of virtual care as a patient acquisition strategy, and get the information you need to effectively measure your return on investment and create a data-driven culture.

Topics

  • About Zipnosis
  • About Carrot Health
  • The virtual care ROI study
  • How to create a data-driven culture
  • Questions

Key Takeaways

  • Out of a cohort of 974 virtual care users who had not received care from the health system in the previous 24 months, approximately 25% converted to a health system patient by receiving in-person care within 12 months of their virtual visit.

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  • These conversions resulted in an average annual revenue increase of nearly $3,000 per converted patient, totaling more than $708,000 in incremental annual revenue.
  • Key decision makers in strategy, planning, marketing, and the service line must be empowered and equipped with the right information to create a data- and results-driven culture.

Speakers

jon-pearce-zipnosisJon Pearce, CEO, Zipnosis

Kurt Waltenbaugh, Founder and CEO of Carrot HealthKurt Waltenbaugh, Founder and CEO, Carrot Health

Webinar: Launching and Scaling Virtual Care with Ascension Wisconsin

Webinar: Launching and Scaling Virtual Care with Ascension Wisconsin

Overview

William Brazeau, Virtual Care System Director at Ascension Wisconsin, shares their first-hand experience launching and strategically growing their virtual care service line. William provides insight into why and how Ascension Wisconsin launched virtual care, optimization of their virtual care service offering, and their virtual care service results.

Topics

  • About Zipnosis
  • About Ascension Wisconsin
  • Strategize: why virtual care?
  • Launch strategy and go to market
  • Optimize to serve growth and scaling objectives
  • Measure impact with results and reporting
  • Questions

Key Takeaways

  • Virtual care was a low-cost expansion option for Ascension Wisconsin to meet customer needs, while also positioning the health system as a first-mover in northeast Wisconsin.
  • Zipnosis and Ascension Wisconsin rolled out their virtual care service line in just 60 days.

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  • On average, patients receive a diagnosis within 10 minutes, and clinicians spend less than 2 minutes per visit.
  • 86% of virtual care patients say they would recommend the service to a friend.

Speakers

jon-pearce-zipnosis

Jon Pearce, CEO, Zipnosis

William Brazeau Ascension WisconsinWilliam Brazeau, Virtual Care Program Director, Ascension Wisconsin