Case Study: Fairview Health Services Connects the Online Patient Encounter with In-Person Care

Case Study: Fairview Health Services Connects the Online Patient Encounter with In-Person Care

Overview

In this case study, Fairview Health Services (Fairview) realizes the benefits of ZipTicket, Zipnosis’s HIPAA-compliant solution that facilitates more efficient lab testing with virtual care. Strep throat, the example presented in the case study, requires lab testing for an accurate diagnosis but is frequently over-treated with antibiotics; this issue is resolved with ZipTicket.

Key Takeaways

  • Approximately $2.4 million in out-of-pocket patient costs and 18,000 staff hours could be saved if all patients sought “sore throat” care virtually with Zipnosis rather than the traditional in-person visit.
  • Lab tests with ZipTicket resulted in 50% fewer prescriptions than the national average.
  • Patients realized a 300% time savings and 50% cost savings for lab tests.
  • ZipTicket enabled a workflow of 5-10 minutes for providers (2-5 minutes for physicians), rather than the typical 40-50 minute workflow in the office or urgent care.

Case Study: UAB Hospital Grows Primary Care Patient Pipeline with Virtual Care

Case Study: UAB Health System Grows Primary Care Patient Pipeline with Virtual Care

Overview

In this case study, University of Alabama – Birmingham Health System solves its challenge of growing its primary care practice virtually and more cost-effectively with Zipnosis.

Key Takeaways

  • UAB Health System launched its new virtual care service line, powered by Zipnosis, in just 60 days.
  • In the first year after implementation, 40% of visits were new patients to the health system, illustrating the achievement of UAB’s goal to acquire more patients.
  • Through post-visit surveys, UAB found that more than 70% of patients who had a virtual visit would have sought care elsewhere if it wasn’t an option.

Case Study: Bryan Health Meets Demand for Virtual Care Without Sacrificing Quality

Case Study: Bryan Health Meets Demand for Virtual Care Without Sacrificing Quality

Overview

In this case study, Bryan Health, a non-profit, award-winning health system in Nebraska, achieves its objectives to provide more accessible care for its patients, acquire more patients, and ensure continuity of care.

Key Takeaways

  • Zipnosis maintains continuity of care with its platform that routes patients to the most appropriate level of care with access points such as the online adaptive interview and phone/video consultation.
  • Bryan Health, along with the Zipnosis account team, ensured the effectiveness of Zipnosis with the Statnosis analytics platform to measure KPIs like antibiotic prescription rates.
  • In the first year after implementation, Bryan Health realized a 27% growth in patient acquisition, found that 68% of patients who used a virtual visit would have sought care elsewhere if it wasn’t an option, and determined that physician work time needed for a diagnosis was only 2 minutes and 5 seconds.