Texas eHealth Alliance Visits Zipnosis

On August 30, leadership from the Texas eHealth Alliance (TeHA) visited Zipnosis as part of their strategy to grow relationships with members and better understand the technology that’s being used in healthcare today. The meeting included a product demonstration, discussion of how Texas telemedicine policy has impacted Zipnosis customers, and TeHA’s continued focus on ensuring Texas is leading the charge in healthcare innovation.

Zipnosis has a long history with TeHA. Dr. Rebecca Hafner-Fogarty, Zipnosis’ founding chief medical officer and current senior vice president of policy and strategy serves on the board. The two organizations partnered closely to help guide Texas’ well-publicized telemedicine bill (SB 1107) that was signed into law in May of 2017.

“Our close relationship with Zipnosis made this visit particularly valuable,” said Nora Belcher, executive director for TeHA. “We were excited to meet the people behind the technology and continue discussions about how we can advocate for digital health policy that facilitates innovation while maintaining the rigorous patient protections that are so important.”

Dr. Hafner-Fogarty echoed that sentiment, stating, “It is truly an honor to work with TeHA. They are one of the foremost digital health advocacy organizations in the country. We appreciate their partnership and thoughtful approach to making Texas a leader in innovative healthcare delivery.”

Zipnosis’ work with TeHA is part of their larger regulatory focus, helping to ensure health system customers in Texas and across the country are able to launch virtual care in a way that follows the letter and spirit of the law.

Zipnosis Responds to CMS Request for Comment on Proposed Changes to the Physician Fee Schedule

Zipnosis has a long history of engaging with stakeholders on telemedicine regulation at both the state and Federal level. In July, the Centers for Medicare and Medicaid Services (CMS) released the proposed 2019 physician fee schedule (PFS) rule. Among other things the proposed rule opens the door for greater, more consistent physician reimbursement for care delivered via telemedicine technology.

On September 4, Zipnosis submitted comments to the CMS in response to this rule change, which we see as the first step toward achieving something we have long advocated for – reimbursement parity for care delivered via virtual care. It is heartening to see the CMS using the PFS changes for 2019 as a vehicle to improve reimbursement and hopefully to create momentum  for the much needed comprehensive updates to the Medicare telemedicine rules.

While there is much to like in the proposal, we highlighted 3 substantive concerns:

Inclusion of telephone calls as a Brief Communication Technology-Based Service:
While phone consultations may be a valuable tool for patients with an existing provider relationship, 37 state medical boards have explicitly stated that a phone call is insufficient to establish a physician/patient relationship and does not meet the standard of care.  

Reimbursement levels for care delivered remotely:
Virtual care and telemedicine can produce marked efficiencies in care delivery; however, these technologies have additional associated costs that need to be considered. Additionally, the physician documentation requirements for care delivered remotely are the same as for a brief office visit. As such, reimbursement for these visits should be substantively similar to that of in-person care. The very low reimbursement proposed is not sufficient to drive increased technology use.

Diagnosis and treatment of new patients:
The proposed rule would allow for use of Brief Technology-Based Services to establish the provider/patient relationship in some instances. Many Medicare beneficiaries have pre-existing conditions and co-morbidities that make straightforward diagnosis and treatment challenging without some longitudinal knowledge. To safely and effectively care for these patients remotely, these services should only be delivered in the context of an existing physician/patient relationship.

Zipnosis Raises $3 Million in Series B Funding to Support Continued Growth

Zipnosis, the leading virtual care software company, recently secured $3 million in Series B funding, which will be used to fuel continued organizational growth in areas including sales, product enhancements and customer support.

“As an organization focused on sustainable, organic growth, we were very intentional about the size of our Series B,” said Zipnosis CEO, Jon Pearce. “In this industry, you hear about huge amounts of cash being splashed around. Zipnosis didn’t require a massive infusion of investment to achieve our growth objectives. It was more important for us to take precisely what we needed to move to the next level – no more and no less.”

Over the past 24 months, Zipnosis has seen significant growth including a first-of-its-kind partnership with the American Academy of Family Physicians. The company also expanded its platform and services available to customers with the launch of post-operative surgical care, certification for Surescripts Medication History, and new patient outreach functionality.

Zipnosis Earns Surescripts® Certification to Strengthen Physician Workflows and Enhance Physician Experience

MINNEAPOLISJune 27, 2018 /PRNewswire/ — Zipnosis, the leading provider of virtual care software solutions to health systems, today announced that its platform has been certified by Surescripts® to add Medication History services to its virtual care platform. As the nation’s leading health information network, Surescripts offers providers insight into real-time medication history validation and prescription access. With this certification, Zipnosis is expanding on its existing Surescripts E-Prescribing certification, which has been part of the platform since 2013.

In the updated provider workflow, medication history information from Surescripts will display alongside patient-provided medication history. This will give prescribers access to critically important information on their patient’s current and past medications from pharmacy benefit managers and community pharmacies, with the added assurance of patient-validated information.

“Ensuring the safety and efficacy of care delivered through the Zipnosis platform continues to be our highest priority,” said Dr. Kevin Smith, Chief Medical Information Officer at Zipnosis. “Incorporating Surescripts medication history information as part of the provider workflow further enhances their ability to make clinically sound prescribing decisions and streamlines their experience with the platform.”

In addition to the new Surescripts certification, the Zipnosis platform provides additional safety features, including medication interaction and allergy checking as well as prescribing precautions related to pregnancy and breastfeeding. This functionality helps providers to efficiently and safely prescribe medications based on the individual patient history information.

About Zipnosis
Zipnosis (Zipnosis) offers health systems a leading virtual care platform that pairs traditional telemedicine with next-generation online virtual care tools to drive exceptional clinical quality, significant clinical efficiency and durable financial returns. A trusted innovator in the industry, Zipnosis pioneered online adaptive interview technology, which is built on a foundation of clinical best practice guidelines. This smart alternative to traditional telemedicine allows providers to diagnose and develop a treatment plan for patients in just two minutes. With Zipnosis’ unique platform approach to virtual care, patients can be treated through the online adaptive interview, video and phone technology, real-time chat, or when appropriate, referred to in-person care via the platform’s advanced routing capabilities. Based in Minneapolis, MN, Zipnosis helps health systems keep pace with the changing demands of healthcare consumers.

Media Contact:
Siobhan Nguyen
zipnosis@lpp.com 
617.986.5784

SOURCE Zipnosis

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New Research Demonstrates Virtual Care’s Impact on Patient Acquisition, Return on Investment

MINNEAPOLISApril 17, 2018 /PRNewswire/ — Zipnosis, a leading virtual care company, and Washington-based MultiCare Health System today announced study results showing increased patient acquisition through virtual care. The virtual care platform studied was MultiCare Virtual Care, an online diagnosis and treatment service for common conditions powered by Zipnosis that connects patients in Washington with local MultiCare providers. The purpose of this study was to validate and expand on previous research that indicated virtual care could be effectively used as a patient acquisition channel for health systems.

Facilitated by healthcare analytics company Carrot Health, the study identified and followed virtual care users who had not received in-person care at MultiCare for at least 24 months prior to their virtual visit. Of these 304 virtual care users, more than 30 percent converted to a health system patient by receiving in-person care at a MultiCare facility within 12 months following their virtual visit – a number that amply justifies MultiCare’s investment in the virtual care service. These findings present a stark difference when compared with a control group, which had a conversion rate of less than 10 percent.

“Providing our patients with quality, convenient access to care through innovative technology has always been a high priority at MultiCare, and through this study, we were able to see virtual care’s impact at our health system,” said Christi McCaren, vice president of retail health and services at MultiCare Health System. “By leveraging the Zipnosis platform, we have been able to care for our existing patients, while also acquire new patients with technology that allows them to get efficient and effective care from the comfort of their homes.”

Virtual care is increasingly viewed as an option to help health systems and providers address challenges endemic in today’s healthcare landscape, including overcoming access barriers, lowering the cost of care delivery and supporting patient engagement. The findings from this study expand on the evidence around virtual care’s value to health systems and its market potential. The full study report can be downloaded here.

“Virtual care is an impactful solution that improves access to care for patients, and now, through this data, demonstrates a positive ROI for health systems,” said Catherine Murphy, vice president of customer success and operations at Zipnosis. “The findings of this study demonstrate the true potential of virtual care and solidify the value health systems can receive from a virtual care service.”

For more information on this study and Zipnosis’ technology, visit booth #1408 at ATA 2018 on April 29 – May 1, 2018 at McCormick Place in Chicago, IL.

About MultiCare Health System
MultiCare Health System is a not-for-profit health care organization with more than 10,000 employees and a comprehensive network including Allenmore Hospital, Auburn Medical Center, Good Samaritan Hospital, Mary Bridge Children’s Hospital, Tacoma General Hospital, MultiCare Medical Associates, affiliated physicians, as well as numerous primary care, specialty and urgent care clinics and community outreach services.

MultiCare’s heritage dates back to the founding of Tacoma’s first hospital in 1882. Since then, the organization has grown to meet the ever-changing needs of our region-always focusing on excellence, innovation and patient care.

MultiCare’s patients are connected to the most advanced care available and the organization has been recognized both locally and nationally for the care we provide, our commitment to patients, our investment in technology and our involvement in our community.

Zipnosis Launches Surgical Care Module to Help Save Time with Online Post-Operative Visits

MINNEAPOLISApril 11, 2018 /PRNewswire/ — Zipnosis, a leading virtual care company, today announced the launch of Surgical Care, the latest platform expansion that allows patients to receive post-operative care from the comfort of their homes. This module represents a new direction for the overall platform, which still maintains a focus on episodic, urgent care conditions, and is the next step toward growing the solution to meet a wider variety of clinical needs while continuing to improve access to care.

Surgical Care offers hospitals and surgical centers the ability to shift routine in-person post-operative visits to an online access point, saving time for both the surgical team and patients. Surgical teams also have the option to add online visits between in-person visits as a means of ensuring post-operative care compliance to help improve patient recovery. Since most surgeries are reimbursed as a bundled payment, virtual visits are a cost-effective option for post-operative care.

“To help health systems address a broader variety of clinical needs, we looked for the area where we felt our focus on quality, consistent care, and clinical efficiency would bring the greatest benefit,” said Kevin Smith, chief medical information officer at Zipnosis. “We gravitated to surgical care because we see a great opportunity to bring significant value to the surgical team and their patients. This module eliminates the need for patients to travel post-surgery and creates time efficiencies for surgical staff, enabling them to focus on new patients and helping existing patients with more complex needs.”

Surgical Care leverages the company’s leading-edge online patient interview technology to effectively facilitate remote post-operative monitoring. As part of the post-operative care plan, the hospital or surgical center identifies at what points the patient should complete a virtual check-in. On the day of the virtual appointment, the patient receives an email reminder, logs into the online platform and completes a brief interview that includes uploading a photo of the incision site. Members of the surgical team can then review the response and provide updates to the post-operative care plan or request the patient come in to the clinic for a more in-depth evaluation.

“At Zipnosis, we are focused on addressing health systems’ pain points, and through these conversations, we continue to hear that they need more complete virtual care solutions,” said Jon Pearce, CEO of Zipnosis. “By expanding the Zipnosis platform to support time-efficient post-surgical visits, we are answering this need and equipping health systems with technology to aid their success in a value-based reimbursement environment. As the market matures, we will continue to explore other areas of the care continuum, where a virtual solution can bring value to healthcare organizations, providers and patients.”

The Surgical Care module currently offers support for post-operative care and is initially focused on supporting orthopedic surgery. Other surgical care options are coming soon.

Zipnosis will be showcasing its technology in booth #1408 at ATA 2018 on April 29 – May 1, 2018 at McCormick Place in Chicago, IL.

Allina Health Partners With Zipnosis To Expand And Update Online Care Offering

MINNEAPOLISMarch 28, 2018 /PRNewswire/ — Allina Health recently announced the launch of Allina Health Everyday Online, an update to their online diagnosis and treatment service, powered by technology from leading virtual care company Zipnosis. Allina Health Everyday Online complements Allina Health’s Everyday service line, focused on bringing convenient access to patients throughout Minnesota and Western Wisconsin.

“Since we already had a virtual care service in place, it was important that this service launch offer opportunities for us to grow our online capabilities,” said Dave Slowinske, Senior Vice President, Allina Health Group Operations. “Having the Zipnosis platform as the technology behind Allina Health Everyday Online means that we can continue to offer exceptional convenience and a high-quality service backed by our healthcare providers, as well as grow and expand our online capabilities.”

Allina Health Everyday Online is able to offer both new and existing patients convenient online care using Zipnosis’ pioneering online patient interview technology. Patients can access the system from their smartphone, tablet or computer and seek care for a variety of common conditions like bladder infections, cold and flu, rashes, or pinkeye – all for a set fee of $45 or their insurance co-pay, whichever is less.

After starting a visit on Allina Health Everyday Online, patients complete a brief interview that gathers symptom and health history information. A trusted, board-certified Allina Health provider then reviews the information and makes a diagnosis and treatment plan that is automatically sent back to the patient. If medication is appropriate, prescriptions are sent to the customer’s preferred pharmacy for pick-up. Patients can access online visits 24-hours a day, with providers responding within 1 hour between 7am and 11pm, seven days a week.

“Allina Health focuses on convenience and patient experience with Allina Health Everyday, including online visits, which exemplifies the growing trend toward modern, patient-centric care delivery,” said Jon Pearce, CEO at Zipnosis. “We are proud to be Allina Health’s chosen partner, and look forward to supporting them with leading edge technology as they seek new ways to deliver care and support their patients.”

Methodist Chooses Asynchronous For Direct-to-Consumer Telehealth

 – When Methodist Family Health Centers launched an asynchronous consumer-facing telehealth platform at the beginning of this year, they were more than happy to skip the video.

“It’s better for everyone,” says George Williams, MD, President of the Methodist Medical Group and Senior Vice President of the Methodist Health System, with which the 150-provider MFHC is affiliated. “People don’t have to get up and present themselves.”

“We wanted convenience,” he says, “not something cumbersome.”

The Dallas-based health system launched its Methodist NOW service on a store-and-forward platform developed by Zipnosis. It allows the consumer to log into an online portal and fill out a questionnaire. An MFHC clinician then reviews the data, sends and receives any follow-up questions through a chat feature in the portal, then responds in less than 10 minutes with a diagnosis and treatment plan, including – if necessary – a prescription sent to the patient’s pharmacy of choice.

Williams said MFHC staff looked at several telehealth options before deciding that a video-based platform would be too complicated – for both the patient and provider. They weren’t looking for a real-time platform like that used by Methodist’s Emergency Department, but a simple service for people suffering from the flu, an infection or some other nagging health issue. Read more.

American Academy of Family Physicians, Zipnosis Announce Strategic Partnership to Provide Virtual Care Solution for Family Physicians

April 3, 2018 – Leawood, KS and Minneapolis, MN – The American Academy of Family Physicians (AAFP) and virtual care technology leader Zipnosis today announced a strategic partnership to provide a virtual health care platform to the AAFP’s 129,000 members and their patients.

The virtual care platform provides an online diagnosis and treatment solution that will allow AAFP members to offer their patients convenient access to care by connecting them virtually with their family physician.

This strategic partnership stemmed from the results of a 2017 AAFP member survey designed to identify new programs and services. One of the clear themes that surfaced was the demand for a virtual care service that addresses the unique needs of family physicians.

“Patients today want quick and easy access to health care, but that convenience shouldn’t come at the cost of the relationship they have with their family physician,” said Steven Waldren, M.D., Director of the AAFP’s Alliance for eHealth Innovation. “Offering this new telemedicine platform gives our family physician members another tool through which they can care for patients.”

Virtual care is becoming a trusted and convenient solution for primary care physicians to address access challenges in health care. Family physician practices are uniquely suited to leverage the potential virtual solutions offered to supplement in-person care.

“We believe that ensuring family physicians can offer their patients the convenience and access of a virtual care service is critical to maximizing the value of local, personal care by embracing the benefits of today’s connected, digital world,” said Rebecca Hafner-Fogarty, M.D., senior vice president of policy and strategy at Zipnosis and a member of the AAFP.

The partnership between the AAFP and Zipnosis will give family physicians across the country access to a virtual care platform designed to meet their unique needs and those of their patients. The virtual care platform will offer online adaptive interview technology that allows the patient to provide symptom and health history information for diagnosis and treatment by their physician and real-time video consultations that enable the patient to remotely connect with their physician.

“Forward-thinking organizations such as the AAFP understand the importance of leveraging innovative technology to tackle the current challenges that family physicians and their patients face,” said Jon Pearce, CEO of Zipnosis. “By partnering with Zipnosis, they have the technology and resources to allow them to offer their members a virtual care solution that unlocks clinical capacity and improves patients’ access to care across the U.S.”

The AAFP will offer the virtual care platform to a select group of innovators as part of a pilot designed to help further tailor it to the specific needs of family physicians. The service will be available to all AAFP members later in 2018.

Zipnosis Achieves HITRUST CSF® Certification Demonstrating Effective Security Controls for Patient Data Protection

MINNEAPOLISFeb. 26, 2018 /PRNewswire/ — Zipnosis, a leading virtual care company, today announced that Zipnosis’ application and workstations have earned CSF Certified status for information security by HITRUST. Through this certification, Zipnosis’ platform underwent rigorous testing to ensure it meets healthcare industry-defined requirements to appropriately manage risk to sensitive, private health information and protect health systems’ patient data records.

In an industry with continuous high-profile data breaches and a proliferation of cybercrime, it is increasingly vital for healthcare IT companies to display commitment to data security and protecting patient records. The HITRUST CSF Certification enables organizations to demonstrate that technology and services meet industry-defined requirements and key regulations, as well as confirms the organization is appropriately managing risk.

“Information security has always been a top priority for our organization,” said the chief information security officer for Zipnosis. “The HITRUST CSF Certification process has taken that focus to the next level, giving us a framework to harmonize IT and security best practices to protect our customers and their patients.”

The HITRUST CSF Certification combines federal and state regulations, standards and industry-specific requirements. It incorporates a risk-based approach to help organizations address the challenging information security landscape through a comprehensive and flexible framework of prescriptive and scalable security controls.

“HITRUST sets the gold standard for information security controls in the healthcare industry,” says Brown.

“The HITRUST CSF has become the information protection framework for the health care industry, and the CSF Assurance program is bringing a new level of effectiveness and efficiency to third-party assurance,” said Ken Vander Wal, Chief Compliance Officer, HITRUST. “The HITRUST CSF Certification is now the benchmark that organizations required to safeguard PHI are measured against with regards to information protection.”

Zipnosis will be showcasing its technology in booth #10328 at the 2018 Annual HIMSS Conference & Exhibition taking place March 5-9 at the Sands Expo in Las Vegas, NV. Read more.

Zipnosis Appoints Dr. Lisa Ide as New Chief Medical Officer

MINNEAPOLISFeb. 13, 2018 /PRNewswire/ — Zipnosis, a virtual care technology leader, today announced Dr. Lisa Ide as the company’s new chief medical officer. Dr. Ide succeeds Dr. Rebecca Hafner-Fogarty, who will continue to serve as senior vice president of policy and strategy.

Dr. Ide joined Zipnosis in 2016, as the company’s medical director – a role in which she touched every part of the business. An active member on the Clinical Quality Advisory Council, she works closely with the customer success team to help bring health system voices to the clinical product development conversation and has served as a clinical liaison for the sales team. As chief medical officer, she will be responsible for identifying clinical opportunities, understanding the industry’s pain points and ensuring the Zipnosis platform is meeting customers’ clinical needs.

“Over the past year, Lisa’s contributions to our clinical work, customer relationships and team have been uniformly exceptional,” said Jon Pearce, CEO, Zipnosis. “In 2017, Zipnosis had a great year, and there is significant opportunity for us to continue that momentum with further development of customer-centric solutions that can broaden the adoption of virtual care. With both Dr. Ide and Dr. Hafner-Fogarty’s expertise and industry background, we look forward to their visions impacting the platform’s direction.”

In her new role as senior vice president of policy and strategy, Dr. Hafner-Fogarty will continue to bring value to Zipnosis and its customer relationships with her substantial experience in telemedicine regulation and the clinical aspects of digital health. She will work closely with Dr. Ide to ensure a seamless transition, as well as play a key role in maintaining Zipnosis’ great momentum.

“Dr. Hafner-Fogarty has been an integral part of Zipnosis’ leadership for the past eight years. More than that, she’s been a pioneer in patient-centered care and a champion for healthcare regulation that creates a positive environment for providers and patients, while enabling technology and innovation to flourish. Her extensive experience in medical regulation has allowed Zipnosis to be at the forefront of the industry’s policy and reimbursement conversations,” said Pearce. “We are fortunate to retain her institutional knowledge, leadership and expertise through this transition.” Read more.

Zipnosis Launches Patient Outreach Feature to Help Health Systems Drive Patient Acquisition

February 23, 2018 – Minneapolis, MN – Furthering its mission to enhance innovative access to mainstream medicine, Zipnosis, a leading virtual care company, today announced the release of Patient Outreach, a new product feature that combines technology and workflow to enable health systems to better connect patient care online and in-person.

Patient Outreach works in concert with Zipnosis’ industry-leading online patient interview, which allows patients to seek care wherever they are and enables providers to diagnose and develop a treatment plan in just two minutes. If patients cannot receive care online due to regulatory restrictions, symptom severity, co-morbidities or other factors, the platform provides them with an update that the health system will be in touch to help coordinate next steps and the appropriate level of care delivery. At the same time, the health system’s care team receives a notification to contact the patient and help them schedule an office visit.

By offering patients a platform that allows care to be delivered online and in-person when needed, Zipnosis enables health systems to improve patient acquisition and visit retention, enhancing the platform’s proven ROI. The combination of online convenience and proactive, personal touch from health systems also helps create a positive patient experience.

“Patient acquisition and retention along with providing patients with convenient, quality care are key components to health systems’ overall success,” said Jon Pearce, Zipnosis CEO. “Traditionally, telemedicine care existed in a silo, causing fragmentation and an uneven patient experience. Through Patient Outreach, health systems are able to gain and retain patients by overcoming this fragmentation and connecting the online and in-person experience to effectively support patients in today’s digital world.”

Zipnosis will be showcasing its virtual care technology in booth #10328 at the 2018 Annual HIMSS Conference & Exhibition taking place March 5-9 at the Sands Expo in Las Vegas, NV.

About Zipnosis

Zipnosis (Zipnosis Website) offers health systems a leading virtual care platform that pairs traditional telemedicine with next-generation online virtual care tools to drive exceptional clinical quality, significant clinical efficiency and durable financial returns. A trusted innovator in the industry, Zipnosis pioneered online adaptive interview technology, which is built on a foundation of clinical best practice guidelines. This smart alternative to traditional telemedicine allows providers to diagnose and develop a treatment plan for patients in just two minutes. With Zipnosis’ unique platform approach to virtual care, patients can be treated through the online adaptive interview, video and phone technology, or when appropriate, referred to in-person care via the platform’s advanced routing capabilities. Based in Minneapolis, MN, Zipnosis helps health systems keep pace with the changing demands of healthcare consumers.

Media Contact:

Siobhan Nguyen
zipnosis@lpp.com
617.986.5784

Methodist Family Health Centers Launches Virtual Care to Improve Patient Access

DALLASJan. 8, 2018 /PRNewswire/ — Methodist Family Health Centers, a part of Methodist Medical Group and affiliate of Methodist Health System, today announced the launch of Methodist NOW – an online diagnosis and treatment service that enables patients to receive convenient access to care by connecting them virtually with trusted Methodist Family Health Center providers. Methodist NOW is powered by Zipnosis, a virtual care company that enables health systems to provide virtual care services, meeting the needs of patients while improving access to care and maximizing clinical capacity. This launch marks the next phase in Methodist Medical Group’s broad consumer access strategy.

Methodist NOW facilitates care delivery through evidence-based online interviews paired with real-time chat functionality that enables patients and providers to exchange messages when additional information is needed for a diagnosis.

“Our mission at Methodist Medical Group is to exceed our patients’ expectations for expanded access through a transformation of care delivery that includes integrated urgent care, extended hours and same-day appointments, and now virtual care,” said George Williams, MD, MMM, FACEP, President of Methodist Medical Group and Senior Vice President of Methodist Health System. “We believe expanding access and reducing barriers to high-value, ambulatory care will not only improve consumer experience, but also long-term health and wellness for our patients and community.” Read more.

Vanguard Medical Group Partners with Zipnosis to Improve Patient Access by Launching Virtual Care

September 6, 2017 – Fairfield, NJ – Vanguard Medical Group (Vanguard) today announced the launch of Vanguard eCare, an online diagnosis and treatment service that gives patients convenient access to care by connecting them virtually with trusted Vanguard healthcare providers. Available to Vanguard patients, Vanguard eCare is powered by Zipnosis, the first virtual care company to enable health systems to launch virtual care service lines staffed by their own clinicians.

“There is a growing need for more convenient access to care among our patients and other residents of northern New Jersey. With a mission to make healthcare accessible and affordable, Vanguard believes responding to this need is an organizational imperative,” said Thomas McCarrick, MD, MBI, Chief Medical Officer and Chief Medical Informatics Officer at Vanguard. “Virtual care is bringing the primary care experience into the 21st century by providing the greater convenience patients require along with a high-quality, cost-effective way to manage common health concerns.”

The Zipnosis platform offers evidence-based online adaptive interviews, allowing patients to seek care from their smartphones, tablets or computers. Patients can be treated virtually for common health conditions including cold and flu, pinkeye, cold sores, and minor skin conditions – all for a set fee of $45 payable by credit, debit or health savings card.

After logging on to Vanguard eCare, patients complete a brief online interview during which they enter symptom and health history information. Once a patient’s symptoms are entered, a Vanguard provider will review the interview results and briefly speak with the patient, then respond electronically with a diagnosis and treatment plan. If medication is appropriate, prescriptions will be sent to the customer’s preferred pharmacy for pick-up. Vanguard eCare can be used at any time of day, with providers responding within one hour between 8 a.m. and 8 p.m. daily.

The launch of Vanguard eCare is part of the medical group’s broader technology strategy focused on enhancing patient engagement and ultimately driving positive health outcomes by improving access to care and maximizing clinical capacity. The goal of this introduction is to create a more seamless, unified patient experience that will build a framework for adapting to changing patient needs in the future.

“We have been impressed by Vanguard’s progressive approach to technology,” said Jon Pearce, Zipnosis CEO. “Not only do they have a clear strategic vision, they never lose sight of what is most important in healthcare delivery: the wellbeing of their patients. Bringing on virtual care will help them achieve their goals of improving patient access and reducing cost of care today, as well as positioning them as true leaders in their market going forward.”

About Vanguard Medical Group

Vanguard Medical Group P.C. (https://vanguardmedgroup.com/) is a growing regional primary care practice with seven locations throughout Northern and Central New Jersey. Vanguard is recognized by the National Committee for Quality Assurance as a patient-centered medical home. A PCMH is a primary care practice where health care professionals work as a team to provide patients with care that is tailored to meet their specific needs and ensure they have the resources to make healthy choices. The team also coordinates patient care with other health care specialists in the community. The practice becomes the patients’ “home” for preventive, chronic and ambulatory care.

Locations include the following (more locations coming soon):

  • 570 South Ave., Building G, Unit A, Cranford, NJ 07016, 908-272-7990
  • 127 Montgomery St., Jersey City, NJ 07302, 201-431-7200
  • 61 Beaverbrook Road, Suite 301, Lincoln Park, NJ 07035, 973-696-6687
  • 170 Changebridge Road, Suite C-3, Montville, NJ 07045, 973-575-5540
  • 535 High Mountain Road, Suite 111, North Haledon, NJ 07508, 973-636-9000
  • 477 Route 10 East, Suite 205, Randolph, NJ 07869, 973-560-9500
  • 271 Grove Ave., Suite A, Verona, NJ 07044, 973-239-2600

The motivation to develop a larger regional primary care practice was the recognition that the health care system was rapidly changing in ways that did not support small or solo independent physician practices. The founding physicians of Vanguard believe that a strong culture of locally led practices, guided by a shared vision and governed by shared values, must be at the core of this new organization. Vanguard Medical Group accepts most major insurance plans.

About Zipnosis

Zipnosis (zipnosis.com) offers health systems a leading virtual care platform that pairs traditional telemedicine with next-generation online virtual care tools to drive exceptional clinical quality, significant clinical efficiency and durable financial returns. A trusted innovator in the industry, Zipnosis pioneered online adaptive interview technology, which is built on a foundation of clinical best practice guidelines. This smart alternative to traditional telemedicine allows providers to diagnose and develop a treatment plan for patients in just two minutes. With Zipnosis’ unique platform approach to virtual care, patients can be treated through the online adaptive interview, video and phone technology, or when appropriate, referred to in-person care via the platform’s advanced routing capabilities. Based in Minneapolis, MN, Zipnosis helps health systems keep pace with the changing demands of healthcare consumers.

Media Contact:
Siobhan Nguyen
zipnosis@lpp.com
617.986.5784

Zipnosis Chief Medical Officer Dr. Rebecca Hafner-Fogarty Named to Federation of State Medical Boards Ethics and Professionalism Committee

MINNEAPOLIS, May 31, 2017 — Leading virtual care company Zipnosis today announced that Chief Medical Officer Dr. Rebecca Hafner-Fogarty has been named to the Federation of State Medical Boards (FSMB) committee on ethics and professionalism. Over the year-long appointment, Dr. Hafner-Fogarty will work with fellow current and former state medical board representatives to address ethical and professional issues pertinent to medical regulation.

The FSMB is a leading national nonprofit that represents the medical and osteopathic regulatory boards across the United States. The organization serves as the voice for state medical boards, supporting them through education, assessment, research and advocacy while providing services and initiatives that promote patient safety, quality health care and regulatory best practices.

“Ensuring that those of us in the medical profession are performing at a high standard is critical to maintaining a consistent quality of care delivery to patients across the country,” said Dr. Hafner-Fogarty. “I’m honored to serve with colleagues to support the FSMB’s mission to promote excellence in medical practice, licensure and regulation.”

A long-time medical practitioner and advocate for regulation to support standard of care through any delivery channel, Dr. Hafner-Fogarty has served three terms on the Minnesota Board of Medical Practice, most recently as chair of the licensure committee. In addition to her position as chief medical officer at Zipnosis, she serves as board chair of the Minnesota Joint Underwriting Association, on the board of directors for the Texas eHealth Alliance, and is an active member of the Minnesota and American Academy of Family Physicians and the Minnesota Medical Association.

“Dr. Hafner-Fogarty is a true leader in the area of healthcare regulation, and her service on the committee will be an asset to the FSMB,” said Zipnosis CEO Jon Pearce. “We are proud to support her in her new role with the ethics and professionalism committee.”

Zipnosis CEO Jon Pearce Named to American Telemedicine Association Executive Committee

Minneapolis, MN – April 11, 2017 – Leading virtual care company Zipnosis, Inc. today announced the appointment of CEO Jon Pearce to the American Telemedicine Association (ATA) Industry Council Executive Committee.

The ATA Industry Council Executive Committee is comprised of four telemedicine and virtual care leaders in the industry. Industry Council members weigh in on top industry issues and assist ATA in shaping policy initiatives, educational content, and value proposition initiatives.  As an Executive Committee member, Pearce will help outline the Council’s top priorities and provide guidance and feedback on critical issues facing the industry as well as the Association.

“The ATA’s work advancing telemedicine and virtual care through policy and educational channels is vital to the future of digital health,” said Pearce. “I’m proud to serve on the ATA Industry Council Executive Committee and look forward to representing Zipnosis during my term. It’s an honor to serve alongside these healthcare and technology leaders.”

“We are pleased to welcome Jon to the ATA Industry Council Executive Committee,” said Jonathan Linkous, CEO of the ATA. “His understanding of health system needs and his commitment to moving the industry forward will be assets to the organization.”

Pearce will begin his term on the ATA Industry Council Executive Committee immediately following the upcoming ATA 2017 conference in Orlando, FL, April 23-25, 2017.

Ridgeview Medical Center Brings Care To Consumers’ Fingertips

WACONIA, Minn., Feb., 14, 2017 /PRNewswire/ — Ridgeview Medical Center is making care more convenient with the launch of RidgevieweCare – an online diagnosis and treatment service that connects customers with trusted Ridgeview providers.

RidgevieweCare is powered by Zipnosis, the first virtual care company enabling leading health systems to launch virtual care service lines staffed by their own clinicians. Using evidence-based online adaptive interviews, patients can seek care from their smartphones, tablets or computers. Patients can be treated virtually for more than 12 common health conditions including allergies, cold and flu, pinkeye, sinusitis, urinary tract infection and minor skin conditions – all for a $35 fee payable by credit, debit or health savings card.

Meeting the needs of today’s patient
“Our goal is to provide a seamless, online experience for today’s busy healthcare consumer,” said Michael Phelps, chief operating officer, Ridgeview Medical Center. “With RidgevieweCare, patients can connect with a trusted Ridgeview provider to receive care at the time and place that is convenient for them.”

After logging on to RidgevieweCare, customers complete a brief online interview through which they will enter symptom and health history information. Once a patient’s symptoms are recorded, a Ridgeview clinician reviews them and responds with a diagnosis and treatment plan. If medication is appropriate, prescriptions are electronically sent to the customer’s preferred pharmacy for pick-up. RidgevieweCare can be used at any time of day, and Ridgeview providers will respond within one hour between 8 a.m. and 8 p.m. weekdays, and 8 a.m. and 5 p.m. weekends.