Catherine Murphy
Catherine Murphy
COO

Allina Health’s Director, Digital Experience, Chris DuFresne, and I discuss the joys of Disney and what healthcare can learn from Disney, Amazon, and retail organizations about simplifying the consumer experience. It’s simply magical.

Tags: industry

Related Insights.

The fair cost of virtual care

The fair cost of virtual care

Virtual care has remained a steady force on the front lines of the ongoing COVID-19 pandemic. The initial driver for the uptick in virtual visits was the ability to access care without risk of exposure to COVID-19, but today patients and providers have come to see the...

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Virtual care predictions with a side of humble pie

Virtual care predictions with a side of humble pie

Back in January, I made four predictions about what I thought would happen in virtual care this year. In this week’s vlog, I revisit those bold predictions (spoiler alert: there’s lots of humble pie to be served up) and even make two more for the rest of the...

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Team-building, social distance style

Team-building, social distance style

From right to left:Ethan Otterlei, Director of Strategic Sales (me)Catherine Murphy, COO (my opponent)Trevor Stansberry, Marketing Specialist (a self-proclaimed terrible bags player)From right to left: Ethan Otterlei, Director of Strategic Sales (me)Catherine Murphy,...

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