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Jon Pearce

Today I chime in on one of the hottest topics in healthcare: user experience. All too often the healthcare system is designed to care for every player but patients—and increasingly, the only player that benefits is the payer. Let’s break down the role that patients, providers, and payors play in the healthcare ecosystem by looking at how technology user experiences, especially around the EMR and asynchronous and synchronous telemedicine, shape healthcare as we know it today. Warning: there will be puns.

Tags: Industry Technology

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