The real costs of “free” virtual care

The real costs of “free” virtual care

With the newly relaxed regulations in virtual care,  there have been a number of new entrants in the space—many of which are offering free, or nearly free, solutions. But, are these solutions really free? In this vlog, I dissect the three very real costs of “free”....
The fair cost of virtual care

The fair cost of virtual care

Virtual care has remained a steady force on the front lines of the ongoing COVID-19 pandemic. The initial driver for the uptick in virtual visits was the ability to access care without risk of exposure to COVID-19, but today patients and providers have come to see the...
Virtual care predictions with a side of humble pie

Virtual care predictions with a side of humble pie

Back in January, I made four predictions about what I thought would happen in virtual care this year. In this week’s vlog, I revisit those bold predictions (spoiler alert: there’s lots of humble pie to be served up) and even make two more for the rest of the year....
Team-building, social distance style

Team-building, social distance style

From right to left: Ethan Otterlei, Director of Strategic Sales (me)Catherine Murphy, COO (my opponent)Trevor Stansberry, Marketing Specialist (a self-proclaimed terrible bags player) From right to left: Melissa Ranney, Customer Success Manager (a good sport)Bryan...
Summer care using virtual care

Summer care using virtual care

Summer’s fun is fleeting—and with COVID-19 restrictions and social distancing measures still in place, people are restless to enjoy more of those summertime outdoor adventures. More so than ever, when summer fun is interrupted with an unexpected ailment or injury,...
ATA2020: Takeaways from DTC telemedicine panel

ATA2020: Takeaways from DTC telemedicine panel

Last week, our own Chief Medical Officer, Dr. Lisa Ide, participated on a panel during the annual American Telemedicine Association conference. Lisa joined fellow executive-level thought leaders from GoodRX, Ro, and HIMS-HERS to discuss the importance of patient...