Recovering revenue with patient engagement

Recovering revenue with patient engagement

Last month on our blog we talked about how implementing a virtual care solution can help recover revenue lost due to COVID-19. Many people have delayed annual visits and elective procedures while also avoiding care for acute needs. This shift has caused significant...
Care through a new lens: a look at oncology

Care through a new lens: a look at oncology

Last week, Jon talked about how health systems can, and must, see virtual care as a part of their long term success. Virtual care isn’t a temporary fix—it’s a longstanding solution.  But what does that solution actually look like in practice? For some, this can be...
Recouping Revenue with Virtual Care

Recouping Revenue with Virtual Care

Over the past few weeks, I’ve been thinking a lot about what the rest of 2020 will look like for healthcare. Right now, health systems have the opportunity to make virtual care a part of their success story, instead of just using it as a COVID-19 band-aid.  Here are...
Bridging the Gap for Patients Seeking Care

Bridging the Gap for Patients Seeking Care

With patient experience at the heart of what we do, we know it’s important to provide simple, efficient ways for patients to access care.  As much as virtual care is a part of our daily thinking, that was not the case for a large percentage of Americans. Or it wasn’t...
What healthcare can learn from online banking

What healthcare can learn from online banking

A couple weeks ago, Jon spoke to one of the big questions he had been hearing around telemedicine and COVID-19. In the weeks since Jon’s blog, another big question has continued to dominate the national dialogue. Below, I give you my take. Is this just a flash in the...