Digital transformation during a crisis: a discussion

Digital transformation during a crisis: a discussion

Earlier this year, we partnered with Upfront in an effort to help our health system partners re-engage and rebook patients who have been delaying acute care needs and preventative visits. Together, we deliver proactive communication to patients, while guiding them to...
HLTH 2020 takeaways

HLTH 2020 takeaways

This October, during the HLTH 2020 conference, the Zipnosis executive team (myself included) hosted a discussion on ‘Designing Care Around the End User.’ Our round-table discussions with HLTH attendees focused on ways in which we can improve the care...
Not your typical telehealth model

Not your typical telehealth model

In the last six months, telehealth has been the quintessential overnight success story (that was really about 30 years in the making). I hate to say it, but these really are unprecedented times. There’s a new normal emerging in healthcare, and the industry is being...
Hopes, dreams and economic changes

Hopes, dreams and economic changes

Our new CFO, Ben Bowman, and I got together (social distance style) to talk economics. It’s not as boring or nerdy as it sounds… we sat down to talk more about the changes we’d like to see in healthcare economics.  Here are the four big changes we’d like to see in...
The real costs of “free” virtual care

The real costs of “free” virtual care

With the newly relaxed regulations in virtual care,  there have been a number of new entrants in the space—many of which are offering free, or nearly free, solutions. But, are these solutions really free? In this vlog, I dissect the three very real costs of “free”....